We’ll only ever use cookies and other similar technologies for the purposes set out in this policy and will never use them to inflate or alter the prices you see when searching on ASA or to manipulate demand.
We use “cookies” and other technologies to track you when you use our online services, as explained in the cookie policy.
We use these tools to improve the Avia Scandinavia website, to analyze visitor data and enhance their experience, and for marketing and advertising purposes.
If you would like to learn more about our use of these technologies or how you can control them, we invite you to read the information provided below.
Please note that we update this policy as necessary to ensure that the information we provide is the latest and most accurate; if changes occur, we will inform you upon your next use of our services or through other communication channels.
Cookies are small text files transferred by websites to your browser whether on computers or mobile devices.
These files store information about your interaction and display of services available online in order to improve the site's services and provide a personalized experience for you based on your preferences, settings, and analysis of how you use the services.
The website's cookies store specific information such as your Internet Protocol (IP) address, your device information, and the type of browser you use, in addition to information about the content you view and interact with through digital services. When this information is stored, cookies can recall your preferences and settings for the services available online and analyze how you use them.
There are two types of cookies:
Session cookies: Which operate only during your current browser session and stop working and get deleted when you close the browser.
Persistent cookies: These last for longer periods and remain on your device even after closing the browser.
Here at Avia Scandinavia, we primarily use persistent cookies that have specific time periods. However, in some cases, we extend the lifespan of a cookie to ensure security or other circumstances.
Cookies can also be categorized as follows:
First-party cookies: These are files provided by the website owner, such as Avia Scandinavia, which means that any such files we add are considered first-party.
Third-party cookies: These are files placed by trusted partners on the site with permission from the owner, and these partners may be social network partners, advertising partners, security providers, and others.
These files are used to collect detailed information, which may include:
- The Internet Protocol address (IP)
- The pages that were visited
- The link that brought you to us
- Your web browser type
- The operations that were performed on the browser
- The reference number of your device
- The operating system of the device
- The Internet Service Provider (ISP)
- The time stamp of the visit
- The advertisements that were interacted with or clicked on
- The features or activities that were interacted with on the web
Cookies help us to recognize you as a user while you navigate the different pages of our website across various devices.
Cookies can be categorized by their purpose into the following three categories:
Functional: These cookies are essential for our website to function properly, so you must accept them in order to benefit from our services. They are used to make Avia Scandinavia user-friendly, technologically advanced, and adaptable to your needs and preferences, assisting you in navigating and managing your booking easily, as well as remembering your choices related to currency, language, previous searches, and other preferences, and remembering your login details so you don’t need to enter them every time you visit our site, (don't worry, passwords will always remain encrypted).
Analytical: Analytical cookies help us monitor and measure how you use our website and applications, and the data we collect through these cookies may include information such as the pages you have visited, the pages that directed you to our website, and the pages you entered and then left, the type of device you used, the emails that you opened and interacted with, and information about the date and time. We can also monitor details about how you interact with the site such as the number of clicks you made on a certain page, mouse movement, scrolling activity, the words used in search, and the text you typed into different fields.
The aim of using these files is to:
Understand how visitors use our website.
Improve our website and communication processes to ensure the provision of satisfactory and useful services.
Identify what is appropriate and what is not suitable to be on our website.
Study the effectiveness of advertisements.
Provide us with information about user interactions with our website after viewing online advertisements, including those displayed on third-party websites.
Provide our service providers with information about customer use of any offerings presented on their websites.
Develop and improve our services.
Marketing: Avia Scandinavia and third parties use marketing cookies to collect data about you over time through your visits to a wide range of websites, applications, and external platforms. These files help us in enhancing your personal experience, by broadcasting content and advertisements based on your personal interests on our website or other platforms, and the purpose of their use can be defined as follows:
Categorizing you into groups according to your interests, such as the websites you visit, and your online consumer behavior.
We use this information to provide content tailored to you on Avia Scandinavia and other various websites, such as travel suggestions or specific accommodation recommendations.
Displaying ads based on your personal interests on our website. This process is known as "retargeting," and it primarily depends on your browsing behavior, such as the destinations you search for, the places you review, and the prices shown to you. It can also depend on your purchasing habits and other activities online, noting that "retargeting" ads appear to you before and after your visit to our website, and they are used to encourage you to browse or return to the website. You may see these ads on other websites, applications, or even in emails.
Integrating social media interfaces into our website, which allows you to share pages or services via social media such as Facebook, Instagram, Twitter, and third-party cookies may be installed on your device by the like and share buttons loaded with special coding for social media platforms.
These files may be functional, but they can also be used to track the websites you visit, with the aim of creating a profile of your behavior online and showing you personalized ads. This tracking profile is partially configured using the shared information that providers receive from your visits to their affiliated sites.
To learn more about how social media providers handle your personal data, you can look at their cookie definition policy and their privacy policy.
We use cookies at Avia Scandinavia to achieve the following objectives:
Technical objectives:
Balance the volume of incoming traffic to the website to ensure that the customer gets a consistent and reliable service.
Determine the volume of traffic to key parts of the website in order to maintain performance levels.
Storing your consent to the privacy policy, cookie policy, terms and conditions, and our special travel terms.
Ease of use:
Remember your chosen language and country and display relevant content.
Track and record certain customer information when they log in.
Tracking:
We use cookies to collect statistics on how visitors use our website in order to:
Collect information about customer satisfaction through surveys and other methods.
Obtain sufficient information about how visitors use our website to continuously make improvements.
“If you want to disable cookies, you will need to change your website settings in your browser to reject those files. This depends on the browser you are using. Here are additional details on how to disable cookies in popular browsers:
Microsoft Internet Explorer:
Select the Tools menu, then Internet Options
Click on the Privacy tab
Choose the appropriate setting from the options
Google Chrome:
Select Settings
Under the Privacy and Security menu, click on Content settings
Click on Cookies
Safari:
From Privacy, select Preferences
Click on Remove All Website Data
Mozilla Firefox:
Select the Tools menu, then Options
Click on the Privacy icon
Find the cookies menu and choose the appropriate option
Microsoft Edge:
Click on the menu
Select Settings
Click on View Advanced Settings
Click on the drop-down arrow
Choose to block all cookies or third-party cookies
What will happen if you disable cookies:
This depends on the files you have disabled, but the website may not function properly. If you disable all cookies, you will not be able to complete purchases on our website.
For more details, you can reach us through:
Customer Service Center:
Email: [email protected]