1. Accuracy of Information
o Provide correct names, passport numbers, and dates. Mistakes may cause denied boarding or extra costs.
2. Valid Travel Documents
o Passports must be valid for at least 6 months from the return date.
o Customers are responsible for visas, permits, or vaccination certificates.
3. Payment Compliance
o Invoices must be paid on time. Late payment may cause cancellation without refund.
4. Travel Insurance
o Customers must arrange their own travel insurance (health, cancellations, baggage).
5. Booking Confirmation Check
o Customers must check booking confirmations immediately and report errors within 24 hours.
6. Compliance with Airline/Hotel Rules
o Customers must follow airline and hotel policies (baggage, check-in, conduct).
7. Availability for Contact
o Customers must be reachable by email, phone, or WhatsApp before and during travel.